Question & Answer

Frequently Asked Questions

Answered to FAQs
  • What is the pricing for Embroidery Digitizing?

    $2 Per Thousand Stitches

  • Which type of art format is acceptable?

    You can send a .jpg, .gif, .tif, .gif, .cdr, eps, ai, .fh, .wmf, .emf, or .pdf files through email

  • How do I know if my artwork is ok?

    Sometimes an "Order Alert" is created to exchange communication regarding a specific order between the customer and the company which will help in the correct interpretation of the ordered design. If you do not have any "Order Alerts", your artwork is probably ok.

  • Do you have someone I can talk to if I need help?

    Yes, we offer phone support: (123)456-7890. You can also email us on our contact page.

  • What formats do you offer?

    Embroidery format outputs: DOS .CND, .EXP, .DST, .XXX, .SEW, .PES, PCS, .HUS, .CSD, .DSB, .DSZ, PCM, JEF, Pulse (PSF, POF, PXF) and more.

  • How do I pay for my design?

    We accept all major credit cards or you can fill out a credit application online and apply for terms of net 30.

  • Is my payment information secure?

    Yes, the web site is encrypted under a secure connection.

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